A thoughtful approach to your medical communications needs.

Carol Keys, PhD, CMPP is a microbiologist and molecular virologist by training, and has spent the past 15 years of her career in Scientific Communications, working with clients and leading teams to develop strategically aligned, scientifically accurate, and compelling content for a variety of stakeholders and end uses.

Carol has experience across Publications, Medical Affairs, Scientific Communications, and Regulatory Communications, with diverse therapeutic area expertise, including immune-mediated diseases, oncology, infectious disease, and neurology.

Thinking Cap Medical Communications is dedicated to translating complex scientific concepts into meaningful stories through a thoughtful and strategic content-development process.

Strategic   .   Accurate   .   Evidence-Driven   .   Articulate   .   Concise   .   Compelling


Science is my passion, communication is my art.

Strategic, scientifically grounded, and experienced, Carol is an accomplished Scientific Director and Group Leader. Throughout her 15-year career in scientific communications, Carol has supported a variety of pharmaceutical products at various stages of the clinical development process– from nonclinical experimentation through regulatory approval and lifecycle management. Her strategic thinking, attention to detail and scope, familiarity with compliance guidelines, and ability to translate high-science into audience-appropriate deliverables result in high quality work.

Carol has experience in immune-mediated inflammatory diseases (rheumatoid arthritis, psoriasis, GvHD, Crohn’s disease, ulcerative colitis), oncology (antibody-drug conjugates in hematologic malignancies, targeted therapies for RCC, supportive care in metastatic bone disease from solid tumors), multiple sclerosis, dermatology, virology, antibiotics and antimicrobial resistance, and vaccines. Her experience and proven ability to quickly get up to speed in multiple therapeutic areas is an asset to the clients she supports.

Carol worked as a postdoctoral fellow in the Cell Biology Department at the Oncology Research Institute of the Greenville Hospital System in Greenville, South Carolina, where she studied cancer immunotherapy. She earned her BA in microbiology from Miami University in Oxford, Ohio, and her PhD in molecular virology from Case Western Reserve University in Cleveland, Ohio, where she studied the innate immune response to viral infection.

The name Thinking Cap was inspired by gifts that her parents gave her as a child-the encouragement to think critically, and a silly but effective cap to go along with it!

In her free time, Carol enjoys hiking in the beautiful Emerald Necklace Metroparks that surround Cleveland, Ohio with her border collie Cooper and husband Michael. As a sports fan and native Clevelander, Carol enjoys cheering on the Cleveland Indians and Cavaliers, and will always keep her fingers crossed for the Browns!


Thinking Cap Medical Communications, LLC provides a diverse set of service offerings to meet your individual project and/or team needs. These services include, but are not limited to  support in the following areas:


  • Multifunctional Team Meeting planning and facilitation
    (Strategy development, publication planning)
  • Scientific Communication Platform development
  • Scenario planning

Therapeutic Area Landscape

  • Gap analyses
  • Competitive intelligence research
  • Regulatory landscape assessment
  • Disease area education
  • Medical expert interviews

Advisory Boards  

  • Meeting preparation and support
    • Pre- and post-meeting materials
    • Advisory board attendance
  • Slide decks
  • Discussion guides

Publications – reviews for strategic alignment, scientific accuracy, and tone 

  • Congress abstracts and presentations
  • Manuscripts – primary and review

Meetings & Conference Support

  • Pre-meeting materials (eg, daily planner, session prioritization, abstract summaries)
  • On-site support
  • Competitive intelligence
  • Post-meeting reports

Publications Management

  • Publication Plan implementation
  • Project tracking and management
  • Client- and author-facing support

Professional Support

  • New business development
  • Leadership
  • Career development and guidance
  • Team hiring and development
  • SOP development