A thoughtful approach to your medical communications needs.

A microbiologist and molecular virologist by training, Carol Keys, PhD, CMPP has spent the past 14 years of her career in Scientific Communications and Medical Education, working with clients to develop scientifically accurate and compelling content for a variety of stakeholders and end uses. Carol has experience across Medical Affairs, Publications and Publication Planning, Scientific Communications, and Regulatory Communications, with diverse therapeutic area expertise, including oncology, infectious disease, neurology, and immune-mediated diseases.

Thinking Cap Medical Communications is dedicated to translating complex scientific concepts into meaningful stories through a thoughtful content-development and review process.

Accurate   .   Evidence-Based   .   Articulate   .   Concise   .   Compelling


Science is my passion, writing is my art.

Accurate, concise, and experienced – Carol is an accomplished medical writer and scientific director. Throughout her 14-year career in scientific communications, Carol has supported a variety of pharmaceutical products at various stages of the clinical development process– from nonclinical experimentation through regulatory approval and lifecycle management. Her strategic thinking, attention to detail and scope, familiarity with compliance guidelines, and ability to translate high-science into audience-appropriate deliverables result in high quality work.

Carol has extensive experience in immune-mediated inflammatory diseases (rheumatoid arthritis, psoriasis, GvHD, Crohn’s disease), oncology (supportive care in metastatic bone disease from prostate cancer, breast cancer, lung cancer, and other solid tumors; targeted therapies for renal cell carcinoma), multiple sclerosis, dermatology, virology, antimicrobial resistance, and vaccines. Her proven ability to quickly get up to speed in multiple therapeutic areas is an asset to the clients she supports.

Carol served as a postdoctoral fellow in the Cell Biology Department at the Oncology Research Institute of the Greenville Hospital System in Greenville, South Carolina, where she studied cancer immunotherapy. She earned her BA in microbiology from Miami University in Oxford, Ohio, and her PhD in molecular virology from Case Western Reserve University in Cleveland, Ohio, where she studied the innate immune response to viral infection.

The name Thinking Cap was inspired by gifts that her parents gave her as a child – the encouragement to think critically, and a silly but effective cap to go along with it!

In her free time, Carol enjoys hiking in the beautiful Emerald Necklace Metroparks that surround Cleveland, Ohio with her border collie Cooper and husband Michael. As a sports fan and native Clevelander, Carol enjoys cheering on the Cleveland Indians and Cavaliers, and will always keep her fingers crossed for the Browns!


Thinking Cap Medical Communications, LLC provides a diverse set of service offerings to meet your individual project needs. These services include, but are not limited to  support in the following areas:

Therapeutic Area Landscape

  • Gap analyses
  • Competitive intelligence research
  • Regulatory landscape assessment
  • Disease area education

Medical Expert Engagement and Education 

  • Advisory board support
    • Pre- and post-meeting materials
    • Advisory board attendance
  • Slide decks
  • White papers

Publications – reviews for scientific accuracy, tone, and strategic alignment

  • Congress abstracts and presentations
  • Manuscripts – primary and review

Meetings & Conference Support

  • Pre-meeting materials
  • On-site support
  • Post-meeting reports

Publications Management

  • Publication Plan implementation
  • Project tracking and management
  • Client-facing support

Professional Support

  • New business development
  • Leadership
  • Career development and guidance
  • Training and team development



Contact Thinking Cap Medical Communications today to discuss your project needs.

Please complete the below form, or email me directly at carol@thinkingcapmed.com.